FAQ’s
Should we throw away the clutter and garbage in the house before calling you?
Please do not throw anything away! This is the biggest mistake people make when preparing for a sale. What some people would consider “junk” may be a treasure to a collector. Hands of Time Estate Sales will determine what should be discarded and what should be included in the sale. The best thing to do is leave the house as is and allow us to do all the work!
What about donating old clothes, towels, linens, etc. to charity?
These items should be left and included in the sale. Any unsold items can be donated after the sale is complete. Please refrain from discarding or donating these items prior to the sale. You never know what treasures you might have.
How much notice do I need to schedule an estate sale?
Hands of Time Estate Sales would like you to call as soon as you believe you might need our services. We usually ask for a two-week notice but also understand that situations arise suddenly and abruptly. We often have sales lined up for several weeks in advance, but by calling as soon as you are aware of your needs, we may be able to fit you in at the last-minute.
Is there a fee to come out and look at my items?
We offer free consultations. It is best to have us out to the property to give you the best estimate possible for your needs. If we determine a sale is not applicable, we will recommend other alternatives and provide you with direction on what your next step is.
What happens during the consultation?
We will assess and establish an estimated value to determine what the best option is for your situation. We will then discuss whether an estate sale is the best option or to take an alternative route.
What if I don’t have enough for a sale?
Not every situation calls for an estate sale. Often there’s not enough property to conduct a sale. In this situation we would recommend moving your items to our off-site location. We can liquidate your personal and/or business property via our off-site location. Our team will come to your location, safely pack and remove your items and bring them to our store facility where they will be sold. As soon as your property is sold we will issue you a check with a listing of sold property.
What is the setup/staging process?
We will bring in tables, shelves, display cases and clothing racks to display the merchandise. Our team will design and arrange the product in the home to maximize visibility and profitability. Properly arranging your items is a critical part of the process. Showcasing and creating interest in each piece allows us to get the highest sale price possible. We will renovate your location into what a retail store. From there we will price the home and conduct an 2 to 3 day estate sale.
How is theft or misconduct prevented?
Theft can be prevented by: 1.) Limiting the number of customers allowed in the home at one time. 2.) Glass cases for expensive jewelry and small items. 3.) Imperative sequence of costly items near the cash register for close monitoring.
What payment methods do you accept during the sale?
Hands of time Estate Sales accepts cash, debit and credit cards.
Are there any discounts or reduced prices?
Price reductions are a customary practice. However, discounting is handled on a circumstance basis, and the discounting for your sale will be discussed during the consultation.
